It is especially important to us that your order arrives in perfect condition and that you can enjoy it right away.
If an item does arrive defective or damaged during transit, that is of course disappointing. Don’t worry, we’re here for you and will always find a suitable solution.
Click the link below and provide us with the necessary information. We will contact you as soon as possible - promise!
Don’t forget to upload a photo at the end so that we can process your complaint more quickly.
Would you rather speak with us directly about your problem? No problem - you can of course also reach us by phone or email!